CCTV Technician · IT Desktop Engineer · Full-stack Web Developer

Ronald T. Baisa

BS Information Technology graduate with hands-on experience in desktop support, Active Directory administration, network troubleshooting, and CCTV surveillance system installation. I enjoy solving technical problems, keeping systems running reliably, and continuously learning new technologies. I also have a strong passion for web development and website creation, including building functional and user-friendly websites and web-based applications.

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01 About me

I'm Ronald T. Baisa, an IT professional with a Bachelor of Science in Information Technology. I specialize in IT desktop support, network administration, and CCTV surveillance system installation.

My experience includes hardware and software troubleshooting, Active Directory administration, operating system installation, network configuration, and enterprise device deployment. I also have hands-on experience installing and maintaining CCTV systems, including NVRs, DVRs, Analog and IP cameras, and structured cabling.

Beyond hardware and networking, I'm a full-stack web developer working with PHP, Laravel, MySQL, and JavaScript, building functional web applications from backend to frontend.

I'm committed to continuous learning and constantly working to improve my skills in IT support, networking, and web development.

Based inRodriguez, Rizal, PH
Focused onIT Support, CCTV Systems,
Web Development
Currently Working as cctv Technician

Technical Troubleshooting Critical Thinking Problem Solving Attention to Detail Customer Service Communication Team Collaboration Time Management Adaptability Fast Learner Documentation Preventive Maintenance

02 Technical skills

Tech stacks

HTML5 & CSS3
JavaScript
PHP
Tailwind CSS
Laravel
MySQL
Firebase

IT Support

Desktop & laptop troubleshooting
Hardware repair & replacement
Software installation & configuration
Windows installation & deployment
System imaging & re-imaging
Printer installation & troubleshooting
Computer preventive maintenance

Enterprise IT

Active Directory user management
Account creation & password resets
Group membership management
Computer domain joining
Microsoft 365 & Google Workspace
Inventory management
Technical documentation

Networking

TCP/IP fundamentals
LAN configuration & basic WAN concepts
DHCP, DNS & VPN
Static & dynamic IP addressing
Basic switch configuration
Structured cabling & patch panel termination
UTP cable termination & testing

CCTV & Security Systems

IP & analog CCTV installation
NVR & DVR installation
Camera mounting, positioning & configuration
PoE switch installation
Network camera troubleshooting
Cable routing & PVC pipe layout
Surveillance system testing & maintenance

Operating Systems

Windows 10 & 11
Windows Server (basic administration)
Linux (basic)
macOS (basic)

Tools & Technologies

Active Directory · Splunk
Duo Authentication
Microsoft Office 365 · Google Sheets
QR code asset tagging
ChromeOS / Chromebox / Chromebook deployment
Hardware diagnostics

03 Professional experience

CCTV Technician

November 2025 – To present

TeleEye Phils. Inc. — 42 Tomas Morato Kristong hari, Quezon City

Surveillance system installation projects

Installed Analog and IP CCTV cameras and Video Recorders (NVR & DVR).
Mounted and positioned surveillance cameras, then configured camera IP addresses.
Routed UTP cables through PVC pipes and flexible hoses, and terminated network cables.
Installed PoE switches and relocated home-run cables to LAN rooms.
Tested camera video feeds and verified recording functionality.
Troubleshot connectivity issues and performed preventive maintenance and inspections.
Assisted in surveillance system commissioning.

IT Desktop Engineer

Feb 12 – May 15, 2025

IntouchCX — Cyberpark Tower 1, Cubao, Quezon City

Provided Level 1 desktop technical support and diagnosed hardware issues on desktops, laptops, and micro-PCs.
Installed and configured Windows operating systems, imaged and re-imaged machines.
Managed Active Directory user accounts, permissions, and domain joining.
Deployed Chromeboxes and Chromebooks, including Powerwash and device setup.
Installed software and enterprise applications, and configured user workstations.
Tagged company assets with QR codes and assisted with IT inventory management.
Created technical documentation and supported users with hardware, software, and network issues.

04 Projects

CCTV Surveillance System Installation

Took part in CCTV installation projects covering IP cameras, NVR configuration, structured cabling, camera mounting, PVC conduit installation, cable termination, and system testing.

Enterprise IT Support

Performed enterprise-level desktop support — troubleshooting computers, deploying operating systems, configuring user accounts, and maintaining IT assets within a corporate environment.

Personal Portfolio Website

Designed and developed this responsive personal portfolio site using HTML, CSS, and JavaScript to showcase skills, projects, and professional experience.

05 Education

BS Information Technology

2021 – 2025

Colegio de Montalban — Kasiglahan Village, Rodriguez, Rizal

06 Let's talk

Looking for an IT Desktop Engineer, Technical Support Engineer, or CCTV & Security Systems Technician? Let's connect.

ronaldbaisa36@gmail.com

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